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At Powerlink, safety is essential – for our employees, contractors and the community.

Our team has been planning for and responding to the COVID-19 (novel coronavirus) situation as it has been evolving. We had already adopted a range of measures in response to the escalating COVID-19 situation in Australia, and now with the Federal Government elevating its response, we are also stepping up our activities.

Our response planning is designed to ensure that we maintain a secure and reliable transmission supply for more than four million Queenslanders.

Our team has put plans in place to ensure essential workers are available to maintain critical operational and business functions and we will respond accordingly if the situation escalates further.

At this stage, we have no immediate concerns about impacts to power supply or our transmission network.

Our laboratory services are currently not impacted. We have implemented appropriate new procedures for our staff and adjusted the day to day management of the laboratory as required.

As a precaution we request that any deliveries made in person are placed on the trolley provided adjacent to the laboratory door. Please also call ahead if you require replacement oil sample kits.  This will help reduce waiting time. If you need to speak to a laboratory staff member please adhere to social distancing recommendations.  

Powerlink’s Network Property Services are currently not impacted.  Our Business Continuity Plan is in place to continue to receive and conduct property search services for our customers.

Please continue submitting your property searches via our property search page, and these will continue to be processed within two business days of receipt. If you need to speak with a member of our team please email [email protected] during this time.

We have implemented restricted visitor access to our sites. We ask that you liaise with your contact to organise alternative arrangements to meet. 

While we are disappointed to be postponing certain engagement activities and other work-related events, our priority is the health and wellbeing of our people, customers and communities.

The focus to date is on prudent avoidance activities to ensure people’s safety and manage any potential impacts to the operation of the transmission network.

Powerlink’s actions are consistent with Australian and Queensland authorities as well as advice from the World Health Organisation (WHO) and Powerlink’s Chief Medical Advisor.

We thank you for your co-operation and patience. 

23 Mar 2020