There are a range of reasons why power outages occur – this ranges from planned maintenance on the transmission or distribution network through to unexpected outages as a result of severe weather, heatwaves or even technical issues.

Keeping customers informed regarding outages is important to us. Follow us on Twitter and Facebook for the latest updates on emergency transmission network outages.

If you have lost power to your home or business unexpectedly or are unsure if the power is scheduled to be turned off in your area for maintenance – visit Energex or Ergon Energy’s websites to stay informed.

We provide the Australian Energy Market Operator (AEMO) with up to date information on planned outages on the transmission network. This helps ensure the market operator and other stakeholders are kept well informed about our operational activities.

Under the National Electricity Rules (clause 11.30.2), we provide the Australian Energy Market Operator (AEMO) with a spreadsheet of our planned network outages.

The published planned network outage details represent our current intentions and best estimates, however there are a number of reasons that some network outages may need to be re-scheduled including:

  • A system security or reliability incident such as an anticipated failure of plant or equipment on the network.
  • Adverse weather conditions that could lead to system security or reliability problems.
  • Other environmental hazards such as bushfires, floods or earthquakes.
  • Optimising the overall availability of the network based on needs and resources.