Our Stakeholder Engagement Framework guides our interactions with individuals and organisations and ensures our engagement is meaningful.

We proactively look for opportunities to engage with stakeholders and seek their input to our business processes, objectives and decisions, to help achieve better outcomes and mutual value.

We are committed to placing our customers and stakeholders at the centre of everything we do. Our Stakeholder Engagement Framework is supported by our Customer Service Charter that outlines our delivery promise,  and reconfirms our commitment to customers and stakeholders.

The purpose of our Stakeholder Engagement Framework is to enhance the way we engage to maintain our social licence to operate and help drive delivery of our mission.

View the full Stakeholder Engagement Framework below.