The purpose of this document is to provide a broader context to our long-term view on our operations, challenges and opportunities and how we plan to deliver better value for our customers.
It is informed by a range of different internal and external strategies and plans, as well as our 30 Year Network Vision.
Our narrative has been primarily developed to assist customers (directly-connected and end-user representatives) and stakeholders (government and industry) that participate in our engagement activities.
We received feedback from our customers as part of the development of our 2023-2027 Revenue Proposal that they valued our business narrative. We have taken this feedback on board and intend to update our business narrative on a more regular basis, as part of our ongoing commitment to keep our customers informed of the key drivers that may impact our future business operations.